Richard T. Lynch

3233 Monmouth Court

925-368-4300 Cell

Pleasanton, CA 94588

rtlynch4@comcast.net


OBJECTIVE
Utilize my interpersonal, management and development skills to manage current people and processes as well as determine a future course.

STRONGEST SKILLS

Interpersonal

Development/Designing

Teamwork/Team Building

Troubleshooting/Problem Solving

Administering/Leading

Written/Verbal Communication


PROFILE
• Outside the box thinker, creating easy to use, yet powerful and effective solutions.
• Utilize interpersonal skills to create winning solutions based on the "big picture".
• Reengineer and implement processes and software to create cost savings, ease of use, and efficiency.
• Develop logical, effective and efficient technical and non-technical solutions to meet needs.
• 20+ years of Information Technology experience in virtually all capacities.
• Consult on proper application and technical system usage, and develop appropriate processes.
• Experienced in IT, as Software Vendor Consultant, and as Independent Consultant.
• Present complex information in relevant ways, facilitating understanding at all levels.

EXPERIENCE


Applications Specialist

City of San Leandro

San Leandro, CA

9/2006 - Present


• Wrote RFP's for new: 1) VoIP Phone System, 2) Content Management System, 3) Agenda Management System. Developed Excel Evaluation Reporting and Summary.
• Designed, developed and project managed, automated: 1) Agreements System, 2) Personal Action process, 3) Emergency Form Reporting, 4)Training/Class Scheduling and Registration System, 5) Security System.
• Managed project to implement Content Management System (CMS) for new City website then continue as webmaster, administrator and frontline support.
• Designed and developed complete online (Intranet) Emergency Notification system in the event of any catastrophic event affecting the City.
• Designed, developed, implemented and maintained City wide Agreements project, based on input from all stakeholders. Hailed for completeness and ease of use.
• Support Human Resources, creating online applications to replace manual forms.
• Took the initiative to design and develop the first City Intranet in ASP Classic
• Help Desk support for the majority of IT in the City.
• Manage Citywide and Departmental applications (CMS, Class, Internally developed).
• Assisted in development and implementation of web based Daily Dispatch Log.
• Designed and developed simple Intranet.
• Designed and developed basic SharePoint 2007 for all Departments.
• Coordinate personnel resources as needed for various troubleshooting, testing, or upgrade purposes.

Business Service Provider

Pleasanton, CA

8/1994 - 9/2006


• Define and develop web applications using MySQL database; create and manage websites (site acquisition, creation and maintenance - ASP, PHP, VBScript, HTML, JavaScript, Flash).
• Design, create and manage websites (site acquisition, creation and maintenance-ASP, PHP, VBScript, HTML, JavaScript, video and audio streaming).
• Design develop and implement new planning software at Carver Pump - allocate all available parts and orders to existing sales orders; create order requests for work orders and purchase requisitions. Result: cut costs by approximately $100,000 per year, cut cycle times by 50-75%, reduced inventory, cut labor costs throughout, including eliminating two positions, simplified workflow and workload. (Project duration 2.5+ years).
• Reengineer software at Network Equipment - take lump sum payments and apply them automatically to oldest invoices first, eliminating 5-10 manhours per week of manual application.
• Design process for TRW recovering 30% of disk space, reducing fragmentation; eliminate/delay drive purchases.
• Develop reengineered software at Methode Electronics to eliminate work orders; process through backflushing, allowing for exceptions. Resulted in saving 5-10 manhours per week.
• Reengineer software for Physical Inventory into automated tag printing and data entry functions, reducing manhours at least 80%. (Various clients).
• Operate a successful consulting business for 10+ years, servicing over 27 clients. 80% of revenue from repeat business due to a high level of customer satisfaction.
• Provide superior business and technical consulting, software implementation, support, documenting of business requirements, custom programming and training.
• Advise clients to more efficiently process data by streamlining operations, and reduced costs resulting in a savings of more than $1,000,000 throughout the consulting contracts.
• Develop, teach system and application classes for 11 companies.
• Manage security (system user accounts, application and data password access) with proper authorization levels.
• Design, develop and implement a completely automated AGILE (PLM system) to MAXCIM interface.
• Perform PC hardware and software upgrades as well as upgrades to ERP/Supply Chain software system saving clients 60% or more over other vendors.
• Utilize Software Development Life Cycle (SDLC) techniques through constant communication with client to determine ultimate design and results.
• Past clients include: Digital Equipment (DEC - now H-P - 13 mfg. Sites), TRW (3 divisions), Verifone/H-P (3 mfg sites), Methode Electronics (6 divisions), Carver Pump, New Flyer Industries, others.

IT Project Manager/Application Development Manager

Silicon Graphics Inc.

Mountain View, CA

12/1989 - 8/1994


•   Provide support, training and mentoring to internal IT division and corporate level professionals.
•   Devise, plan and implement corporate wide item master, in 6 division enterprise, reengineering the item definition process across all divisions. Results: Cut design time through standardized item design process, eliminated duplication of effort, and provided procurement with only one item to order rather than multiple (duplicate) items allowing negotiated price savings.
•   Manage approaches to redesign processes to accommodate system changes.
•   Manage a staff of four programmers.
•   Participate in creation of software development lifecycle (SDLC) procedure.
•   Participate in ERP Selection Team evaluating new systems (Avalon, Oracle, SAP, Baan, QFG).

Information regarding positions prior to 1990 available upon request.

EDUCATION

MBA   Business Administration Pepperdine University Malibu, CA
BA   Business Administration Governor's State University Governors Park, IL

SYSTEMS EXPERIENCE AND FAMILIARITY

Web site technology

HTML, ASP, PHP, Flash, VBSrcipt, JavaScript, JAVA, Content Management (CMS), exposure to ASP.NET, ColdFusion and C#

Operating Systems

Windows Server 2000 and 2003, Windows XP, Vista, Windows 7 (32 and 64 bit)

Development

SharePoint 2007 Server, SharePoint 2007 Designer, Visual Studio 2008, MSSQL, MySQL, Crystal Reports

Applications
/Database

MySQL, MSSQL, Excel, MS Office 2007, Acrobat, PowerPoint, Barcode, MS Project, sound and video editing, Numerous others

Miscellaneous

Virtual PC/Virtualization (knowledge of VMWare), Wireless, Cloud Technology, Cisco Routers, Thin Client, FTP, Windows Networking, HelpStar (Helpdesk)

ERP

Inventory, Purchasing, Bills of Material (BOM), Work Orders/Discrete Manufacturing, Shop Routing, Master Scheduling, MRP, Manufacturing Cost, Engineering Bills of Material
Financial

General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Inter-Company

Orders

Order Management, Sales Analysis, Sales Quote, Commissions

Others

Documentation, Data Management; System, File and Data Security


Hobbies: People; Developing useful web applications, PC software and hardware (including wireless technology, utilities); web research, sound/video editing.