Richard T. Lynch
3233 Monmouth Court (925) 485-0653
Pleasanton, CA 94588 rtlynch4@comcast.net

OBJECTIVE
Utilize my interpersonal, management and development skills to create optimum outcomes.

STRONGEST SKILLS
Interpersonal Development/Designing Teamwork/Team Building
Troubleshooting/Problem Solving Administering/Leading Written/Verbal Communication

PROFILE
s Utilize interpersonal skills to create winning solutions;
s Build rapport with client and generate repeat sales.
s Reengineer and implement processes and software to effect cost savings, ease of use and efficiency.
s Develop logical, effective and efficient technical and non-technical solutions to meet customer needs.
s 15+ years of ERP/Supply Chain experience - Order Management, Manufacturing, Accounting, Systems, etc.
s Consult on proper application and technical system usage, and develop appropriate processes.
s Provide Change Management assistance throughout the organization..
s Present complex information in relevant ways, facilitating understanding at all levels.

EXPERIENCE
Business Service Provider Pleasanton, CA 8/1994 - Present

s Define and develop web databases (MySQL); create and manage websites (site acquisition, creation and maintenance - ASP, PHP, VBScript, HTML, JavaScript).
s Design, create and manage websites (site acquisition, creation and maintenance-ASP, PHP, VBScript, HTML, JavaScript, video and audio streaming).
s Create shipping and inventory data plus subsequent reports; determine and implement distribution operational processes; assist in strategic decisions for start-up publisher in magazine distribution utilizing a unique strategy; Revamp shipping process, removing bottleneck, resulting in shipments out three days sooner.
s Design develop and implement new planning software at Carver Pump - allocate all available parts and orders to existing sales orders; create order requests for work orders and purchase requisitions. Result: cut costs by approximately $100,000 per year, cut cycle times by 50-75%, reduced inventory, cut labor costs throughout including eliminating two positions, simplified workflow and workload. (Project duration 2.5+ years).
s Reengineer software at Network Equipment - take lump sum payments and apply them automatically to oldest invoices first, eliminating 5-10 manhours per week of manual application.
s Design process for TRW recovering 30% of disk space, reducing fragmentation; eliminate/delay drive purchases.
s Develop reengineered software at Methode Electronics to eliminate work orders; process through backflushing, allowing for exceptions. Resulted in saving 5-10 manhours per week.
s Reengineer software for Physical Inventory into automated tag printing and data entry functions, reducing manhours at least 80%. (Various clients).
sOperate a successful consulting business for 10+ years, servicing over 27 clients. 80% of revenue from repeat business due to a high level of customer satisfaction.
s Develop troubleshooting, development and support business for MAXCIM ERP software system resulting in an outsource business used by 27 companies with over $2.5 billion in revenues.
s Provide superior business and technical consulting, software implementation, support, documenting of business requirements, custom programming and training.
s Advise clients to more efficiently process data by streamlining operations, and reduce costs resulting in a savings of more than $1,000,000 throughout the consulting contracts.
s Allocate programming and support resources to support production and test environments.
s Develop and teach System Management, Manufacturing and Accounting classes for 11 companies.
s Manage security (system user accounts, application and data password access) with proper authorization levels.
s Design, develop and implement a completely automated AGILE (PLM system) to MAXCIM interface.
s Perform PC hardware and software upgrades as well as upgrades to ERP/Supply Chain software system saving clients 60% or more over other vendors.
s Utilize SDLC techniques and constant communication with client to determine ultimate design and results.
s Past clients include: Digital Equipment (DEC - now H-P - 13 mfg. Sites), TRW (3 divisions), Verifone/H-P (3 mfg sites), Methode Electronics (6 divisions), Carver Pump, New Flyer Industries, others.

Prior Positions/Responsibilities:
IT Project Manager/Application Development Manager Silicon Graphics Inc. Mountain View, CA 12/1989 - 8/1994

·  Provide support, training and mentoring to internal IT division and corporate level professionals over a 4 year period.
·  Devise, plan and implement corporate wide item master, in 6 division enterprise, reengineering the item definition process across all divisions. Results: Cut design time through standardized item design process, eliminated duplication of effort, and provided procurement with only one item to order rather than multiple (duplicate) items allowing negotiated price savings.
·  Manage approaches to redesign processes to accommodate system changes. Redesign nightly processing, cutting times through parallel processing and eliminating most sequential processing.
·  Reengineer installation process of customizations/enhancements. Result: Installs accomplished weekly instead of monthly; automated numerous manual processes, slashing errors and time to process by 90%.
·  Manage a staff of four programmers.
·  Participate in creation of software development lifecycle (SDLC) procedure.
·  Design and develop changes to MAXCIM system, increasing end of life by 1.5 years.
·  Reengineer business processes and software to allow for combining functions (i.e., combine prior divisional Accounts Payable into corporate Accounts Payable).
·  Participate in ERP Selection Team evaluating new systems (Avalon, Oracle, SAP, Baan, QFG).

Business Systems Consultant Auburn, MA 5/1988 - 12/1989

·  Support customers with consulting, training, implementation, upgrades, performance and development primarily with the MAXCIM software system.
·  Develop and teach System Management, Accounting, and Manufacturing classes for 29 companies.
·  Provide services on site in Chelmsford, Massachusetts; Auburn, Maine; Boonton, New Jersey; Winnipeg, Alberta, Canada; Monterey, Mexico; Dallas, Texas, others.

Senior Business Consultant ASK Computer/NCA Corp. Auburn, MA 6/1985 - 5/1988

·  Provide implementation and on-going system consulting to 12 Digital Equipment Corporation (DEC, now H-P) manufacturing facilities concurrently, ranging in revenue from $50 million to $1.4 billion, for 4 years, including the world's largest MAXCIM transaction volume site and largest revenue site.
·  Provide analysis and assessment of customer business, and support 3 manufacturing sites in the successful APICS MRP II class A certification.
·  Implement all areas of Manufacturing and Financial software system.
·  Perform all phases of software system implementation - installation, training, support, etc.
·  Propose and plan corporate wide vendor master for $9 billion dollar enterprise.
·  Present new product enhancements at local user group seminars.
·  Join in early B2B efforts regarding order placement and order fulfillment.
·  Design corporate wide program office to include training, support, new software product enhancements and software distribution for $9 billion enterprise.
·  Reduce processing times by 70%. Recoup 30-75% of elapsed overnight processing.
·  Conduct presentations at local and national MAXCIM User Group Manufacturing and IT Special interest groups.

EDUCATION
MBA Business Administration Pepperdine University Malibu, CA
BA Business Administration Governor's State University Governors Park, IL

Hobbies: PC Software and Hardware (including wireless technology, utilities); web research, sound/video editing, web purchasing.

SYSTEMS EXPERIENCE AND FAMILIARITY
ERP/MRP II MAXCIM (a completely integrated system designed for manufacturers)
Manufacturing Inventory, Purchasing, Bills of Material (BOM), Work Orders/Discrete Manufacturing, Shop Routing, Master Scheduling, MRP, Manufacturing Cost, Engineering Bills of Material
Financial General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Inter-Company
Orders Order Management, Sales Analysis, Sales Quote, Commissions
Others Documentation, Data Management; System, File and Data Security
Computer PC, DEC VAX, Macintosh, Silicon Graphics Iris
Operating Systems WinXP, Win2000, Unix, VMS
Development SQL, HTML, ASP, PHP, VBSrcipt, JavaScript, Crystal Reports, JAVA, DEC BASIC, DCL. .
Applications
/Database 		MySQL, Alpha5/dBase, Excel, Word, Access, Acrobat, Monarch, Lotus 123, PowerPoint, Barcode, MS Project, sound and video editing, Numerous others
Miscellaneous Web site technology, Dynamic Web Pages, Wireless, FTP, Telnet, WinFax, SmartTerm, Windows Networking, Back Office Applications, conversions.